We’re an experienced local MSP offering Managed IT Services including next-gen IT support and cyber security solutions for organizations and businesses in Sterling, Kansas.
Imagine IT offers uncommonly friendly IT support, a fully layered cyber security solution designed specifically for small to mid-sized organizations. And digital and business-technology consulting to help take your organization to the next level.
People and business first, technology next
Our business transformation solutions include:
Our knowledge and focus on your results give us a perspective most IT providers may not have
The most common complaint is about slow response time. Several reasons exist, including staff levels and ticket tracking, and most managed IT services & support companies don’t address them. So we call our system DEFCON, ask them what theirs is called and how they handle it!
This is important, and choosing a provider that offers both remote and onsite support is smart. While most issues should be resolved remotely, speaking in person is of tremendous value. Often, technicians discover problems or ask questions they wouldn’t have called in, helping prevent additional issues.
Typically, you will hear that we don’t follow a standard, but our security analyst is certified … that answer is not enough. You are looking for an IT provider that follows the NIST v.1.1 guidelines, the gold standard of cybersecurity frameworks.
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