Simple Tips to Get Excellent Tech Support Every Time
Whether calling Imagine IT, Comcast, or any other Tech Company We all know that feeling.
IT Support, Cyber Security & Business Transformation
Get IT & technology solutions that are strategy-driven, quick to respond, cyber-secure, remote-enabled and will help you leverage technology to grow.
Your IT support is reactive-based with little strategy guidance?
You are experiencing frustrating-slow response times?
You aren't sure what cyber security level you need to be at?
Your IT support is reactive-based with little strategy guidance?
You don't think your IT provider can take you to the next level.
As your organization becomes more dependent on emerging technologies, it is clear that your future relies on technology. You need access to strategic IT expertise, quick-response technical support, and a fully layered cyber security solution.
Your mission is our starting point. We dig deep into your company, your goals, and your industry and find technology solutions to fit your vision.
You need a technology strategy that meets customers’ ever changing demands and helps you compete and grow.
Battling cyber threats is a reality for every sized organization. With a dedicated in-house security team, the Security Shield, and our Zero-Trust cybersecurity philosophy, we’ll keep you, your employees and your customers safe, productive, and protected
We advise and support small to mid-sized organizations in every industry, and have over 25 years of expertise in IT support, cyber security and technology strategies.
A security framework that requires all users to be authenticated, authorized and validated
Zero trust combines advanced technology like multi-factored authentication, next-generation endpoint security, and a fully robust cloud solution.
Cyber security is business-critical and must be fully addressed. At Imagine IT we have built an enterprise-grade, fully layered cyber security solution named The Security Shield. And it is included in our Managed IT services platform.
The break-fix reactive based IT model is obsolete.
IT support page
DX page
Learning Center
Cyber security Page
Every IT support and Managed Service Provider gets hit with a sudden large volume of support requests. They all know it’s going to happen, just not when.
We call this Chaos. And we are only one of a handful of providers that have created a system to be ready for this. We call our system DEFCON, patterned after the military’s DEFCON systems.
Our IT support system includes a series of triggers that proactively alerts our team to join the service desk to immediately respond to your problem.
The “wish list” approach is how 95% of Managed IT Services Providers handle your cyber security. To be honest, many years ago, we did the same thing. It works like this: Your provider identifies 10-15 of the cyber threats to your company. They then will choose the top 3-5 from that list and address those threats.
The rest of the cyber-security threats are put on a “wish list” to be handled later.
Can you imagine securing your home, where your family lives, by locking the front door and then planning on locking the back door in 6 or 12 months?
Cyber security threats are always evolving, but our Security Shield is an enterprise-grade cyber security solution that addresses all of your threats and is Included in our monthly Managed IT Services.
Your technology investments must be aligned with your business strategies, your opportunities, and also your threats.
Technology alone delivers little or no value.
It’s the combination of a clear strategy, the proper technology, the right people and reliable data that allows you to measure the ROI of your technology choices.
Any weak link in this chain will lead to a situation where technology fails
Digital transformation (Dx) is a challenging term, and it means different things to different industries. At Imagine IT, we consider digital transformation to be Business Transformation (Bx). And Bx starts with your technology strategy and how it aligns with your overall mission.
With Imagine IT, you’ll receive next-gen IT support, enterprise-grade cyber-security, and business transformation solutions.
However, our IT and technology support is built with one obsession at it’s core: Our clients are doing some incredible work, and their technology must first be strategic to achieve their missions.
Whether calling Imagine IT, Comcast, or any other Tech Company We all know that feeling.
All businesses are Technology Companies. This is a surprise to some business owners who don’t
How to position your business to thrive in the new hybrid world You are invited
With Imagine IT, you’ll receive enterprise-grade IT support, cyber-security, and digital transformation solutions.
